Home > Corporate Profile > Basic Operation Charter Basic Operation Charter   “TOKO Group Basic Operation Charter” is determined basing on Toko corporate policy as behavior guidance should be practiced and embodied, guiding Toko, Inc. and all the members belonging to Toko group to observe the law and social standards, fulfill responsibility as a member of society, and contribute to society.     1. Observing the law With pride and consciousness as a member of Toko group, we carry on corporate activities that follow international laws, custom, local regions’ culture, climate or social rules, aiming at an enterprise reliable by each country and region and developing with them together.   2. Communication with society As an open-minded company, we not only provide our company information timely but also listen carefully to the voices from customers, traders and all interest involved people or community, and encourage this kind of communication through business activities.   3. Coexist with the local region As a member of different regional societies, we actively take part in regional activities, contribute to making an easily living and affluent regional society, and fulfill social responsibility.   4. Local environment preservation Each of us makes improvement continuously in daily work, persists in resource and energy conservation, and works hard to develop and make products of excellent performance and earth-friendly to contribute to both society’s affluence and environment preservation and realize a low carbon society.   5. Customer’s reliability and satisfaction We always look from customer’s viewpoint to provide attractive products and service and make systematic efforts into technology reform, defect prevention, and cost reduction to get reliability and satisfaction from customer.   6. Co-development with customers We respect the contract signed with customers, fulfill our responsibility according to the contract, and meanwhile make efforts to establish and maintain mutual trust relationship by thorough communication, pursuing co-development with customers.   7. The Employee's Self-realization Each of us has a pride as being professional, knows what I can do and what should be done, devotes to work with self-encouragement, gives full play to the abilities I own, and makes company the place where self-realization can be achieved.   8. Reliability and support from investors As the basis of business running we secure proper profits and meanwhile make fair distribution, fulfill responsibility of explaining by correct and timely financial report, and set a sound finance to win trust and support from shareholders and sponsors.   9. Healthy relationship with the administration We bear in mind to maintain a clearly visible relationship with politicians and civil servants, follow the law, and act according to international standards.   10. Action to Anti-society Forces We will not have any relationship with anti-society forces that pose threat on society safety and international order, not compromise to any unreasonable claim, and deal with them in a resolute attitude.